Uncovering Healthcare Profitability

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It's not that some people have willpower and some don't. it's that some people are ready to change and others are not.James Gordon

HCAHPS Star Ratings

When I was raising my daughters, I often told them to reach for the stars. When they were little, it was just a way to get them to raise their hands so I could clean a highchair tray or wipe a face without sticky little fingers getting in the way. As they grew, it became […]

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